Returns & Exchanges
At Piyama, we want you to feel as comfortable in our sleepwear as you do in your own skin. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all garments are in their original, unworn condition with tags attached, and place them securely in the original packaging.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing